Terms & Conditions
Welcome to Sauna Sessions. By utilizing our wellness services, you acknowledge and accept these Terms and Conditions. We encourage you to review these terms thoroughly prior to scheduling your appointment or visiting our facilities.
1. Reservation Policies
1.1 Making Reservations
Appointments may be secured through our online platform at https://saunasessions.ie via our digital booking system. Same-day availability is limited and handled on a first-come, first-served basis.
1.2 Minimum Age Requirements
All users must be at least 18 years of age to reserve sessions and access our wellness facilities.
1.3 Private Group Sessions
For specialized group experiences that exceed our standard online offerings, please reach out directly to info@saunasessions.ie. Special arrangements and pricing may apply to these bookings.
1.4 Package Transfers
Wellness packages are linked to the purchaser's registered email address and cannot be transferred to other individuals after completion of purchase.
2. Modification and Refund Terms
2.1 Changes and Cancellations
- Full refunds require cancellation 24 hours prior to your scheduled appointment
- Session modifications are permitted until 5 hours before your booking time
- All changes and cancellations must be processed using the secure link included in your "Sauna Sessions Appointment Confirmation" email received at time of purchase.
2.2 Missed Appointments
Clients who fail to appear for scheduled sessions without advance notification will forfeit their entire booking payment. We can only accommodate changes that comply with our stated modification timeline.
3. Rewards Program
3.1 Session Benefits
Earn a complimentary session after completing 9 paid visits - your 10th session is free. Track your progress with our physical rewards card available at all locations. Reach 50 sessions and receive exclusive branded merchandise from our collection. Group bookings are excluded from this program.
3.2 Reward Limitations
Loyalty benefits cannot be combined with promotional offers or existing discounts.
4. Wellness and Safety Guidelines
4.1 Health Advisory
Participation in our sauna experiences is entirely voluntary and at your discretion. We strongly advise consulting with your physician if you have any medical concerns, particularly:
- Heart conditions or blood pressure issues
- Expectant mothers
- Sensitive skin conditions
4.2 Facility Rules
The following items and behaviors are not permitted:
- Alcohol or substance consumption before or during sessions
- Glass containers or potentially dangerous items within the sauna space
4.3 Responsibility Waiver
Sauna Sessions assumes no responsibility for personal injuries, adverse reactions, or health complications that may occur during facility use.
5. Guest Standards
5.1 Expected Behavior
We ask all visitors to:
- Show courtesy to team members and fellow guests
- Arrive punctually for scheduled appointments
- Safeguard personal belongings
Please review our comprehensive disclaimer for additional details.
5.2 Conduct Violations
Non-compliance with our facility guidelines may result in immediate ejection without compensation.
6. Information Handling
6.1 Data Usage
We gather client information for appointment management, payment processing, and service enhancement. Our complete Privacy Policy contains detailed information about our data practices.
6.2 External Platform Integration
Our booking and rewards systems work with external service providers. Using our services indicates your acceptance of their respective terms.
7. Content Ownership
All website materials, including written content, photography, and brand elements, belong exclusively to Sauna Sessions and require explicit permission for use.
8. Terms Updates
Sauna Sessions maintains the authority to modify these Terms and Conditions as needed. Updates will be published on our website and become effective upon posting.
9. Get in Touch
For questions or assistance, please contact us at:
Sauna Sessions
Email: info@saunasessions.ie
Thank you for selecting Sauna Sessions. We're excited to deliver an exceptional and rejuvenating wellness experience.
